1. How do we get the key?
2. Do we have to bring linens?
3. Are there laundry facilities?
4. How far from Disney World are your homes?
5. Is there a Video Game System?
6. Is maid service included?
7. What about shopping facilities?
8. How are the beds configured?
9. Can we bring my pet to your villa?
10. Can we smoke inside your villa?
11. Is this a time share?
12. What are the advantages of renting a villa instead of a hotel room?

How do we get the key?

You will be provided detailed directions to your vacation home along with the combination to the lock box where you will find your key.
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Do we have to bring linens?

Our home has all linens and plenty of towels.
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Are there laundry facilities?

Our home has a full size washer, dryer, iron and ironing board.
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How far from Disney World are your homes?

Our 4 bedroom home is in INDIAN CREEK, one of the newest and closest subdivisions to Disney World. It is less than 3 miles from the Main gate on Route 192 on the west side of I-4, and less than 2 miles from Disney's Animal Kingdom.
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Is there a Video Game System?

Yes! Our home has a TV in every bedroom, and there is Playstation II, as well as other toys and games.
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Is there maid service?

No, there is no daily maid service. Upon your arrival the home will have a starter supply of necessary items like toilet tissue, laundry detergent, trash bags and dishwashing soap. We will clean the home upon your departure and the price is included with a one-week rental. Additional cleaning service during your stay is also available at $90.00 per cleaning.
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What about shopping facilities?

Our home is located just minutes from major shopping areas. Publix and Winn-Dixie are close by and Wal-Mart SuperCenter is about 10 minutes down the road. One on Route 192 near Medieval Times and one on Route 27 in Haines City.
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How are the beds configured?

The Master Bedroom has a King Bed, the second bedroom has a Queen bed, the third bedroom has two twin beds, and the fourth bedroom has full and twin bunk beds. There is also a Queen sized pull-out sofa in the Living Room.
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Can we bring our pet to your villa?

For the comfort and convenience of all of our guests, we cannot allow any pets. We respectfully request potential guests to refrain from asking, even though your pet may be an "exception the rule." We will not be able to grant your request. Please consider the next family that will be visiting. A recent guest disregarded this and the damages exceeded their security deposit.
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Can we smoke inside your villa?

For the convenience and comfort of all of our guests, smoking is not permitted in the home itself, but you may smoke on the Lanai area. Again, please consider the next family that will be visiting.
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Is this a time share?

We are NOT a time share, real estate agents or travel agents. We are a small business called Ball Five LLC. We are the legal owners of the home.
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What are the advantages of renting a villa instead of a hotel room?

Our Villa is larger, more economical, and much more comfortable than a hotel room. It is in a quiet neighborhood, and you do not have to worry about noisy neighbors banging on the walls or ceiling. Parking is only a few feet from the front door, the pool is always open, separate bedrooms for the kids, plenty of bathrooms to get ready in the morning, and the ability to cook your own meals. Toys, videos, games are all included for your enjoyment. Take a nap on the couch or relax by the pool. Enjoy your vacation home.
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